Delivery of goods to Russia, Belarus, United Arab Emirates, Armenia, Brazil, China, Georgia, India, Israel, Kazakhstan, Kyrgyzstan, Mexico, Nicaragua, Singapore, Serbia, Tajikistan, Turkey, Taiwan, South Africa, Azerbaijan, Uzbekistan is not possible!
The shipping fee is determined according to the price list of the selected delivery service provider.
When purchasing goods in the online store www.artembassy.lv, the customer can choose the method of delivery of the goods.
The customer, having chosen the goods delivery service, undertakes to provide an accurate delivery address.
The Customer undertakes to receive the goods in person. In cases where he cannot do so in person, but the goods are delivered to the specified address based on the information in the Buyer's application, the Buyer has no right to file a claim against the Seller due to the delivery of the goods to an unwanted person.
The Goods may be delivered by the Seller himself or by his authorized representative.
The cost of delivery services depends on the delivery address, weight and size of the goods. The seller has the right to change the delivery fee. The delivery period of the goods is from 2 working days to 4 weeks. The delivery period is notified to the Customer individually by sending an e-mail. If products with different delivery times are added to one order, then the longest delivery period will be applied.
Upon receipt of the shipment, the Buyer, together with the Seller or his authorized person, must check the condition of the shipment and the goods(s), sign the invoice, delivery note or other shipment, service document. By signing the invoice, delivery note or other shipment, service document, the Buyer must confirm that the shipment has been received in good condition, without external defects (such as those that can be seen when examining the goods from the outside, the causes of which could be something other than the manufacturing process).
If the packaging of the shipment is damaged (wrinkled, wet or otherwise externally damaged), the goods (-ces) are damaged or the goods (-ces) are incorrectly assembled, the Buyer must note this on the invoice, waybill or other shipment document. In the presence of the Seller or his appointed representative, the Buyer must draw up a free-form report of damage (accident) to the shipment (or) goods (-ces). If the Buyer fails to do this, the Seller is released from liability to the Buyer for damage to the goods (-ces), unless the basis of such damage is a manufacturing process or an error in the assembly of the goods that cannot be noticed when looking at the goods in the shipment from the outside.
In cases where the Customer, upon receiving the goods, notices that the shipment does not contain the appropriate goods or the goods are not of the correct size, color or have other discrepancies, the Customer must immediately inform SIA Izsoļu nams.
The risk of accidental loss or damage to the Goods passes to the Buyer at the moment the Buyer receives the Order. In cases where the Goods are not delivered to the Customer due to the fault of the postal (courier) service employees at the time of delivery, the Seller shall reimburse the Customer for the paid goods and delivery value only after the Seller has received confirmation of the loss or compensation from the postal service.
The goods are delivered together with an invoice for them, which serves as an invoice for the delivered goods and a warranty document for the delivered goods. The customer is asked to provide the correct delivery address and contact information before confirming the order.